Terms and conditions

By using the Simplylearn.co web site ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service"). Simplylearn websites or use our services located at Simplylearn.net, Simplylearn.co and Simplylearn.no (Websites). If your learning platform is on a mapped domain or Enterprise domain the information will be stored on the same Simplylearn application, and our practices for collecting, using, maintaining, protecting and disclosing such.

You agree with the terms of the agreement by registering on the course platform (either via online, e-mail or telephone). This action constitutes the agreement between Simplylearn AS and you ("the User") by signing up for our Services. Simplylearn AS is a Norwegian company with registered offices in Strandgaten 16, 4550 Farsund, Norway. Simplylearn International is a company based in Romania with registered offices in Cuza Vodă, nr. 26 Oradea. "Services" means Simplylearn's online learning platform.

The content provider (COURSE PLATFORM URL) has registered with Simplylearn on a subscription basis to a website available to you, via the Simplylearn.net portal. An Authorized User means any Customer's Employee, Provider, Representative or any other person using the Customer's Services. You are solely responsible as a user of the Service in this Agreement.

Simplylearn reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at Terms of Service.

Violation of any of the terms below will result in the termination of your Account. While  Simplylearn prohibits such conduct and Content on the Service, you understand and agree that  Simplylearn cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
  • You are responsible for maintaining the security of your account and password.  Simplylearn cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account). One person or legal entity may not maintain more than one free account.
  • You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Payment, Refunds, Upgrading and Downgrading Terms

  • A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number.
  • The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
  • For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
  • Downgrading your Service may cause the loss of Content, features, or capacity of your Account.  Simplylearn does not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. The Account screen provides a simple no questions asked cancellation link.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect by the end of your current paid month and you will not be charged again.

Simplylearn, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service at any time and without prior notice in case of (a) fraudulent, criminal, grossly negligent, willful, or otherwise intentional misconduct, or violation of any law or regulation, in connection with the performance of your obligations hereunder and/or (b) demonstrated usage negatively impacting the performance of the Service and/or (c) breach of the herein Service terms and conditions. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your Account or any other similar action deemed appropriate.

Content and Personal Data

You own all content (including Personal Data) inputted by You and Authorized Users for the purpose of using the Services (“Content”) and You are solely responsible for the legality, reliability, integrity, accuracy and quality of the Content.  Simplylearn may suspend or terminate use of Services and this Agreement immediately upon receipt of any notice, which alleges that You and/or Authorized User has used Services for any purpose that violates any local, state, federal or law of other nations, including but not limited to the posting of information that may violate third party rights, that may defame a third party, that may be obscene or pornographic, that may harass or assault others, that may violate hacking or other criminal regulations, etc. You hereby acknowledge and agree that Our performance of this Agreement requires that We process, transmit and store Personal Data under your documented instructions and as further specified in the Data Processing Addendum (DPA), which forms an integral part to this Agreement.

You hereby also acknowledge and agree that We process data related to Your employees or representatives that is collected and used by Us, as well as connection data created through the use and operation of the Services, in order to administer or manage Our delivery of Services, or Your account, for Our business purposes, following the technical and organizational security measures contained in Attachment 3 to the DPA. Such Data may include Personal Data and information about the contractual commitments between Us and You, whether collected at the time of the initial registration or thereafter in connection with the delivery, management or administration of Services, including billing and collecting of payments.

You hereby acknowledge and agree that We also process Personal Data that We collect, when You submit a request for support services or other troubleshooting, including information about the Service, Your Portal and other details related to the support incident, such as authentication information, information about the condition of the Services, and error-tracking files. We process such Personal Data in order to respond to the request and solve the problem eventually reported.

We shall process the aforementioned Personal Data for Our own business purposes for as long as it is necessary in relation to the purposes stated above, namely for the duration of Agreement and until collection of the payments, unless processing is necessary for compliance with a legal obligation by mandatory statutory law or for the establishment, exercise or defense of legal claims.

You hereby acknowledge and agree that We shall process Your name and email address to communicate with You for the presentation and promotion of the Services or of new services. You may at any time, free of charge, unsubscribe from such electronic communication, easily by clicking the button “unsubscribe” contained in the electronic communication.

General terms

  • Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  • Technical support is only provided to paying account holders and is only available via email.
  • You understand that  Simplylearn uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  • You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service.
  • You agree not to perform misrepresentation of yourself, or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with  Simplylearn or any third party).
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by  Simplylearn.
  • You agree not to violate the privacy of others, including publishing or posting other people's private and confidential information without their express permission, or collecting or gathering other people’s personal information (including account names or information) from  Simplylearn.
  • We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
  • We retain the right to contact you from time-to-time via email. You can remove yourself easily from the newsletter lists. You can also request to be removed from all communication emails by contacting our support from https://support.Simplylearn.com or via our contact form at: https://www.Simplylearn.com/contact.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any  Simplylearn customer, employee, member, or officer will result in immediate account termination.
  • Simplylearn won’t allow: (a) Compromising the integrity of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our services. (b) Tampering with, reverse-engineering, or hacking our services, circumventing any security or authentication measures, or attempting to gain unauthorized access to the services, related systems, networks, or data. (c) Modifying, disabling, or compromising the integrity or performance of the services or related systems, network or data. (d) Deciphering any transmissions to or from the servers running the services. (e) Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (CPUs, memory, disk space, bandwidth, etc.).
  • You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  • You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • You must not use meta-tags or any other “hidden text” including  Simplylearn’s or our suppliers’ product names or trademarks.
  • You must not access or search any part of  Simplylearn by any means other than our publicly supported interfaces.
  • Simplylearn does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, secure, or error-free, and (iii) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.
  • You expressly understand and agree that  Simplylearn shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  • The failure of Simplylearn to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and  Simplylearn and govern your use of the Service, superseding any prior agreements between you and Simplylearn (including, but not limited to, any prior versions of the Terms of Service).
  • Simplylearn (in its sole discretion) determines that a user has violated these Terms of Service.

Questions about the Terms of Service should be sent to: support@Simplylearn.com

Modifications to the Service and Prices

Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Service itself.

Simplylearn shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Conditions of Sale

Sourcing

Binding purchase agreement can only be entered into with persons over the age of 18.

The agreement is binding on both parties when the Customer has sent his order to Simplylearn AS.

However, the agreement is not binding if there has been a write or key error in the offer from Simplylearn AS in the ordering solution in the online store or in the Customer's order, and the other party realized or should have realized that there was such an error.

Term

All services are subscriptions, ongoing and unlimited, with the minimum contract period of 12 months at a time, unless otherwise stated in the order, contract and / or invoice. Simplylearn AS is obliged to renew the services on an ongoing basis and automatically for a new contract period, and on otherwise applicable terms, until termination has been announced by the Customer.

Prices and price changes

The stated price for a service is the total price the customer will pay. This price includes all fees and additional costs unless otherwise specifically agreed. Additional costs that Simplylearn AS has not informed about shall not the Customer bear.

 

Promotional prices are valid for a - 1 - contract period from the date the customer chooses to make use of the offer. Then ordinary prices apply. Simplylearn AS is obliged to inform about promotional prices.

All prices stated on the website, or in other material, are normally stated without VAT and any other public taxes, unless otherwise stated.

 

Simplylearn AS reserves the right to make changes to current prices and individual discounts. Simplylearn AS is obliged to notify price changes no later than 2 months in advance, with effect from the new agreement period begins to run, or from the first due date. Notification of price changes must be sent by email to the email address specified as the contact address for the customer relationship.

Delivery

Delivery has occurred when the Customer, or Customer's representative, has been granted access to use the service.

If the delivery time is not stated in the ordering solution, Simplylearn AS shall deliver the service to the Customer without undue delay and no later than 30 days after the order from the Customer. The customer must be notified by email when the service is delivered.

Payment

Simplylearn AS may demand payment for the service from the time the service is delivered.

If the Customer uses a credit card or debit card upon payment, Simplylearn AS can reserve the purchase price on the card at the time of booking. The card will be charged at the time the service is delivered. When paying by invoice, the invoice to the Customer is issued on the same day that the service is delivered. The payment deadline is stated in the invoice and is a minimum of 14 calendar days after the invoice date.

 

All services are invoiced for a minimum of 12 months, unless otherwise stated in the ordering solution or specially agreed terms.

For customers who have agreed on the principal maturity separately, it is billed for the period up to the main maturity, and a further full contract period when the period that arises from settlement is shorter than 6 months.

 

Invoice for a new contract period is generally issued 2 months before the new period begins to run. The payment deadline is stated in the invoice and is a minimum of 14 calendar days after the invoice date.

 

Charges apply to all invoices and to the rates that appear at any time in the ordering solution. Credit card or debit card purchases, cash purchases, are exempt from invoice fees.

The sum of invoices and cash purchases is rounded off to the nearest whole krone. Cent amounts ending in 1-49 cents are rounded down to the nearest euro amount. Cents amounting to 50-99 cents are rounded up to the nearest euro amount.

Unidentifiable bank transfers and payments that exceed the claim amount will automatically be refunded. Amounts under 5,000 will be crossed against unpaid overdue items, including any interest and fee claims, which are more than 5 days over due, before any repayment.

Right of withdrawal

Unless the agreement is exempted from the right of withdrawal, the Customer may, in consumer relations, undo the purchase of the service in accordance with the right of withdrawal law.

 

The customer must give Simplylearn AS notice of the use of the right of withdrawal within 14 days from the deadline begins to run. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or holiday day, the deadline is extended to the next working day.

The withdrawal deadline is deemed to be complied with if the message has been sent before the expiry of the deadline. The customer has the burden of proof that the right of withdrawal has been applied, and the message should therefore be in writing (right of withdrawal by email or letter):

 

Simplylearn AS

Strandgaten 16

4550 Farsund

E-post: post@Simplylearn.no

The withdrawal period for a service begins to run from the day after the first delivery.

The withdrawal deadline is extended to 12 months after the expiry of the original deadline if Simplylearn AS does not state before the conclusion of the agreement that there is a right of withdrawal and a standardized claim form. The same applies if there is a lack of information on terms, deadlines and procedures for using the right of withdrawal. However, if the trader provides the information during these 12 months, the notice period expires 14 days after the day the Customer received the information.

When using the withdrawal right, the Customer immediately forfeits access to use the Services. Simplylearn AS cannot set a fee for the Customer's use of the right of withdrawal.

The Customer may use the Service to determine the nature, characteristics and function of the Service, without the cancellation of the right of withdrawal, and even if the Customer uses the Service prior to the expiry of the Term.

Simplylearn AS is obliged to repay the purchase price to the Customer without undue delay, and no later than 14 days from Simplylearn AS was notified of the Customer's decision to use the right of withdrawal.

For services deemed fully delivered at the time of creation, including, but not limited to, domain names, SSL certificates, and other services that result in an irrevocable subcontractor order and which are difficult or impossible to reverse, the Customer waives the right of withdrawal. Simplylearn AS is obliged to make the Customer aware of this when ordering.

Warranty

Warranties provided by Simplylearn AS grant Customer rights in addition to those Customer already has under mandatory law. Thus, a warranty does not imply any limitations on the buyer's right to claim and claims in case of delay or defects under this agreement.

Delay and lack of delivery

If Simplylearn AS does not provide the service or deliver it late in accordance with the agreement between the parties, and this is not due to the Customer or circumstances on the Customer's side, the Customer may, in the circumstances, hold back the purchase price, demand fulfillment, cancel the agreement or claim compensation.

In the event of a claim for defaults, the notification of evidence should be written in (e-mail or letter).

Fulfillment

The customer can maintain the purchase and demand fulfillment from Simplylearn AS. However, the customer cannot demand fulfillment if there is an obstacle that Simplylearn AS cannot overcome, or if fulfillment will entail such a great disadvantage or cost for Simplylearn AS that it is in material disproportion with the Customer's interest in Simplylearn AS to fulfill. Should the difficulties fall away within a reasonable time, the Customer may nevertheless demand fulfillment.

The customer loses his or hers right to demand fulfillment if he or she waits unreasonably long to advance the claim.

Raising

If Simplylearn AS does not deliver the service at the time of delivery, the Customer shall encourage Simplylearn AS to deliver within a reasonable additional deadline for fulfillment. If Simplylearn AS does not deliver the service within the additional deadline, the Customer may cancel the purchase. Prepaid amounts must be repaid by Simplylearn AS without undue delay, and no later than 14 days after the Customer chose to cancel the purchase.

However, the customer can cancel the purchase immediately if Simplylearn AS refuses to provide the service. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, and if the Customer has informed Simplylearn AS that the time of delivery is decisive.

If the service is delivered after the additional deadline The customer has set or after the time of delivery that was decisive for the conclusion of the agreement, the claim for cancellation must be made applicable within a reasonable time after the Customer was informed of the delivery.

Replacement

The customer can claim compensation for a small loss as a result of the delay. However, this does not apply if Simplylearn AS proves that the delay, or loss, is due to an obstacle outside of Simplylearn AS's control that could not reasonably have been taken into account during the contract period, avoided, or overcome the consequences of. Simplylearn AS's total liability for damages is limited up to the cost of the service when the agreement was entered into.

Lack of service

If there is a defect in the service, Customer must within a reasonable time after it was discovered or should have been discovered, notify Simplylearn AS that he or she will invoke the defect. The customer loses his right to make a defect if Simplylearn AS is not notified within a reasonable time and no later than 2 months after the Customer discovered or should have discovered the defect.

If the service has a defect and this is not due to the Customer or circumstances on the Customer's side, the Customer may, in the circumstances, hold back the purchase price, choose between rectification and replacement, demand a price reduction, demand the agreement raised or demand compensation.

Complaints to Simplylearn AS should be written:

Simplylearn AS

Strandgaten 16

4550 Farsund

E-post: admin@simplylearn.com

Correction or resending

The customer may choose to claim the defects corrected or the delivery of the corresponding service. Simplylearn AS can nevertheless oppose the Customer's claim if the implementation of the claim is impossible or causes Simplylearn AS unreasonable costs. Correction or replacement must be done within a reasonable time. Simplylearn AS basically does not have the right to make more than two relief attempts for the same defects.

Simplylearn AS shall, as soon as possible after being aware of a defect, take measures to rectify the defect. If the Customer initiates measures on his own initiative to remedy the defect beyond what may have been agreed with Simplylearn AS, Simplylearn AS shall not bear these expenses.

Price reduction

The customer may demand an appropriate price reduction if the defect is not rectified, is not rectified within a reasonable time or the service is redirected. If special reasons so warrant, the price reduction can be set equal to the significance of the defect for the customer, but the price reduction cannot exceed the service cost for the current contract period.

Raising

If the defect is not corrected or the service redirected, the Customer may also cancel the purchase when the defect is not insignificant. Prepaid amounts must be repaid by Simplylearn AS without undue delay, and no later than 14 days after the customer chose to cancel the purchase.

Replacement and limitation of liability

Simplylearn AS can only be held liable for reasonable and foreseeable direct financial losses and due to gross negligence or intent. Simplylearn AS's total liability for damages is limited up to the cost of the service when the agreement was entered into.

Claims for replacement must be made without undue delay.

Limitation of Liability

Neither Simplylearn AS, suppliers, subcontractors, third parties or legal representatives may be held liable for any direct, or indirect, loss or damage arising from delayed delivery or defects in the Service or to which Customer, or any third party, is assigned in connection with the use of, or inability to use, Simplylearn AS's services.

Direct loss means necessary and documented additional costs incurred by the Customer as a result of the defect. Indirect loss is:

  • Loss of information or data of any kind
  • Losses due to reduced or lost production or turnover (interruption of operations)
  • Loss as a result of the Service being unable to be used as intended (waiver)
  • Lost profit due to a contract with a third party falling away or not being properly met
  • Other financial or non-financial losses
  • Losses as a result of damage to equipment other than equipment provided by Simplylearn AS and equipment and services that the equipment is used to manufacture, or which have a close and direct connection with the equipment or services' intended use

The liability limitation applies regardless of cause and basis, including any consequences of system failure or new system versions, and also includes negligence on the part of Simplylearn AS, and although Simplylearn AS, vendors, subcontractors, third parties or legal representatives have been informed of the possibility of damage and / or loss. Simplylearn AS can nevertheless not be held liable for gross negligence or intent if Simplylearn AS proves that the loss itself is due to circumstances beyond Simplylearn AS's control, and that Simplylearn AS could not reasonably be expected to avoid or overcome the consequences.

Except as expressly stated in this Agreement, Simplylearn AS makes no warranties, either in writing or verbally, directly or indirectly, regarding services provided under this Agreement. Unless otherwise provided by mandatory legislation, the Customer cannot claim claims against Simplylearn AS based on the background right, regardless of legal or actual grounds.

Without restricting the scope of the aforementioned, Simplylearn AS does not, for example, guarantee that services will achieve the desired result or that the use of services could be uninterrupted or error-free. To the extent permitted by applicable law, Customer shall indemnify Simplylearn AS, suppliers, subcontractors, third parties, or legal representatives wholly from any expense and expense, and any claim, loss, damage and liability of any kind (including but not limited to: reasonable legal costs), which may arise in connection with the use of services by Simplylearn AS in violation of this agreement or otherwise in contravention of Simplylearn AS's intellectual property rights or the Customer's duty of confidentiality pursuant to the agreement.

Simplylearn AS's rights at the Customer's defaults

If the Customer does not pay or meet the other obligations under the agreement or law, and this is not due to Simplylearn AS or any relationship on Simplylearn AS's side, Simplylearn AS may, in the circumstances, close, close access or suspend the Services, demand performance of the Agreement or require the Agreement to be terminated . Simplylearn AS will also, in the circumstances, be entitled to charge the leasing fee and interest on late payment, collection fee and a reasonable fee for the restoration of services that are closed or suspended.

Closure

Simplylearn AS may, upon prior notice, close and / or close access to services if there is payment default on the part of the Customer. In the event of another breach of contract, Simplylearn AS can, without prior notice, close and / or close access to services. Closure of services means that the services cease to function. Closing access to services means that the Customer will no longer have access to service them.

Suspending

Simplylearn AS can, without prior notice, suspend services if there is a material default on the part of the Customer. Suspension of the services means that the services cease to function as normal, the customer will no longer be able to service them, and will not be renewed for a new contract period as long as the default exists.

Fulfillment

Simplylearn AS can maintain the purchase and demand that the Customer pay the purchase price. If the service is not provided, Simplylearn AS loses its right if the claim is not made within a reasonable time.

Raising

Simplylearn AS may, without prior notice, terminate the agreement if there is a material default on the part of the Customer. This can cause immediate deletion of services and content.

Significant defaults include, but are not limited to, non-payment beyond 45 days of due date, any breach of the right of use in this Agreement, violation of law, rights or other protected interests, and services that create disproportionately high loads or other issues.

Neither the closure, the closure of the access to, the suspension of services nor the cancellation exempts the Customer from the payment responsibility. Already paid-in amounts for the current contract period (s) will not be refunded.

Simplylearn AS reserves the right to pursue any defaults through civil and / or criminal proceedings. Simplylearn AS may claim to be liable for the expenses and losses incurred by the Company as a result of defaults by the Customer, including but not limited to reasonable legal expenses incurred for legal proceedings to pursue or remedy defaults.

The Customer shall indemnify Simplylearn AS in any circumstances that may arise as a result of the defaults.

Rents and fees

If the Customer does not pay according to the agreement, Simplylearn AS may demand leverage and rents according to the Late Interest Act. In case of non-payment, the claim can, after prior notice, be sent for debt collection, the Buyer can then be held liable for fee according to the debt collection law.

Upon restoration of, or access to, services that have been suspended or deleted, Simplylearn AS may charge a fee when this entails additional costs for Simplylearn AS.